Welcome to Confluence

What is Confluence?

Confluence can be a “central hub” for a team and for working across teams.

Create information (pages, how-to materials, brainstorming, project planning)
Store information (resources you can organize to make them easier to find)
Share information (collaborate across team, share projects, give & receive feedback)

3 Main ways to use Confluence

Manage knowledge
- Source of truth for important information document policy, practices & procedures
- How-to-guides and tutorials
- Communicate changes in services or products
Collaborate on projects
- Manage projects, Launch initiatives, Roll out features/services
- Can refine documentation and plans together in one place
Engage with employees
- Intranet for team member communication
- Celebration space
- Blog posts for information sharing (ex: conference transfer of knowledge)

Confluence can help you to:

Communicate and socialize your ideas
Find essential resources you need to do your job
Brainstorm and document ideas
Give and receive feedback with teammates in real-time.
Stay in he loop on your team’s work. (leadership could potentially see progress on tactics. Tactic leaders could share updates on status of tactics.)

Team space (*most popular): A space organized by team, like 'Marketing Team.' This helps a team contain pages related to their team only
Project space (*most popular): A space organized around a particular project, like 'Q1 Engagement Campaign.' This helps contain pages related to a specific project.
Documentation space: A space to create and organize technical documentation for your products or services.
Knowledge base space: A space to store answers to common questions, such as policies and IT solutions.
Personal space: A space just for you! You can use a personal space to write down ideas, organize notes, keep track of goals, or document anything else you'd like.