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The following are canned email templates for responses to common situations. Learn how to create email templates using Gmail on your own. Be sure to remove your signature from the bottom emails before saving templates, this avoids duplicate signatures.

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For assistance while I'm away, please email ecampusvideo@boisestate.edu.

Consultations

Prior To Meetings

Subject Line: eCampus Multimedia Team

Hello XXXX,

When it comes to making your course even more exciting, you’ve got help! The following links will provide a better idea of what we mean:

Use the link in my signature to schedule a meeting to discuss any media items you need help with.

We look forward to working with you this semester!

Follow-Up Meetings

Subject Line:

[OPWL 597] Meeting Follow-up

Hi XXXX,

It was a pleasure meeting with you this afternoon to discuss [OPWL 597]. I've scheduled a follow-up meeting for tomorrow, Jan 25 @ 2:30p MST to discuss XXXX in more detail with you.

I also wanted to share some additional resources to review prior to our meeting that will be helpful: 

I look forward to working with you this semester!

eCampus Multimedia Resources

Hi XXXX,

Thank you for meeting to discuss your course. I just wanted to share some additional resources that you might find helpful: 

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(Canvas) Multimedia Team Portfolio - interact with working examples (accept the invite in Canvas)

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Panopto - learn how to use this amazing tool for course videos you create

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Creating Multimedia - how-to articles and recommendations for creating your own media content

If you have any questions, please don't hesitate to ask.

H5P Help

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Hi XXXX,

I received your inquiry about H5P and wanted to provide you with some helpful resources:

Additionally, a webinar is in the works on H5P for Faculty Development through eCampus this year so stay tuned on that. The university (LTS) is also looking into making H5P a university-supported tool outside of Pressbooks this year as well.

I'm more than happy to meet with you online to further discuss H5P and answer any questions you may have. You can find a link to my calendar below.

Thanks,

Unable to help at this time

Thank you for your project request! Unfortunately, we’re busy working on other projects this semester and won’t be able to work on any new requests until next semester. If our schedule opens up before our projected timeline, we will let you know.

In the meantime we recommend looking through the following helpful resources :

If you have any additional questions please don’t hesitate to ask.

Sincerely,

Zoom

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Video Recording Help

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Hi XXXX,

Here are some helpful resources to help you with recording videos Zoom recordings:

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Feel free to reach out if you have any additional questions or issues.

Captioning Request

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(fwd to ecampusvetting@boisestate.edu)

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Here is a Boise State example in action.

I hope this helps! 

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New Employee

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Subject Line:
Welcome [INSERT NAME] to [INSERT TEAM]

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