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The following article contains information on Multimedia Team emails, canned email templates for responses to common situations, and Gmelius—an add-on tool we use for Gmail.

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  • Each week starting Monday, a specific MM team member is assigned the task of managing emails sent to our eCampusVideo account. The person assigned is indicated in the eCampus Video Google Calendar. The process for managing emails is as follows…

    • With Gmelius installed, login to your Gmail account.

    • Navigate to Boards > MM Emails

    • All emails in the “Unassigned” column should be either…

      • Sorted into a specific team member’s column.

      • Right clicked and marked as closed.

      • Forwarded to the appropriate person, and marked as closed.

      • Or responded to, and not marked as closed, because there are issues yet to be resolved.

    • On Monday, when a new MMD takes over emails…

      • The only emails that should be in the “unassigned” column are emails that arrived over the weekend (after 5pm Friday), or emails that have been responded to but can’t yet be closed.

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Additionally, a webinar is in the works on H5P for Faculty Development through eCampus this year so stay tuned on that. The university (LTS) is also looking into making H5P a university-supported tool outside of Pressbooks this year as well.

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