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The following are canned email templates for responses to common situations. Learn how to create email templates using Gmail on your own. Be sure to remove your signature from the bottom emails before saving templates, this avoids duplicate signatures.

See also:

Gmelius for working with team emails

Calendly for automated calendar scheduling

Email Signatures

https://docs.google.com/document/d/110YhcUQsI82DU9nmZtQaQmJf0ScOmlQday6dgN594Kk/edit

(See also Boise State Brand Standards)

Out-of-office

*This applies to being out for 3 or more days. https://support.google.com/mail/answer/25922?hl=en&co=GENIE.Platform%3DDesktop

Subject Line: Out-of-office

Hello,

Thank you for your email. I’m currently out of the office until [return date].

For assistance while I'm away, please email ecampusvideo@boisestate.edu.

Consultations

Prior To Meetings

Subject Line: eCampus Multimedia Team

Hello XXXX,

When it comes to making your course even more exciting, you’ve got help! The following links will provide a better idea of what we mean:

Use the link in my signature to schedule a meeting to discuss any media items you need help with.

We look forward to working with you this semester!

Follow-Up Meetings

Subject Line:

[OPWL 597] Meeting Follow-up

Hi XXXX,

It was a pleasure meeting with you this afternoon to discuss [OPWL 597]. I've scheduled a follow-up meeting for tomorrow, Jan 25 @ 2:30p MST to discuss XXXX in more detail with you.

I also wanted to share some additional resources to review prior to our meeting that will be helpful: 

I look forward to working with you this semester!

eCampus Multimedia Resources

Hi XXXX,

Thank you for meeting to discuss your course. I just wanted to share some additional resources that you might find helpful: 

If you have any questions, please don't hesitate to ask.

H5P Help

Hi XXXX,

I received your inquiry about H5P and wanted to provide you with some helpful resources:

Additionally, a webinar is in the works on H5P for Faculty Development through eCampus this year so stay tuned on that. The university (LTS) is also looking into making H5P a university-supported tool outside of Pressbooks this year as well.

I'm more than happy to meet with you online to further discuss H5P and answer any questions you may have. You can find a link to my calendar below.

Thanks,

Unable to help at this time

Thank you for your project request! Unfortunately, we’re busy working on other projects this semester and won’t be able to work on any new requests until next semester. If our schedule opens up before our projected timeline, we will let you know.

In the meantime we recommend looking through the following helpful resources :

If you have any additional questions please don’t hesitate to ask.

Sincerely,

Zoom/Video Recording Help

Hi XXXX,

Here are some helpful resources to help you with recording videos:

Hope this helps. Feel free to reach out if you have any questions or issues.

Captioning Request

(fwd to ecampusvetting@boisestate.edu)

Thank you for your inquiry:

We’ve forwarded you to our Copyright and Accessibility team who can further assist you with this request.

PowerPoint Video Presentations

Hi XXXX, 

We recommend recording PowerPoint-style presentations withPanopto which is free to use for anyone with a Boise State email address. If it’s your first time using it, you will find a number of helpful tutorial videos to help you get started. 

Once you’ve logged into Panopto see Recording Presentations for how best to record these.

Here is a Boise State example in action.

I hope this helps! 

New Employees

New Employee

Subject Line:
Welcome [INSERT NAME] to [INSERT TEAM]

The Multimedia Team at eCampus Center would like to welcome [INSERT NAME] as our new Multimedia Developer.

[INSERT BIO AND PHOTO]

Interview Request

Hi [Name],

Thank you for submitting your application to [company name]. We were impressed by your resume and we would like to invite you to an interview [at our office / via telephone] on [date]. The interview will be conducted by [name of Manager, Supervisor, etc.]. Please let us know in your response which of the following times would suit your schedule:

10:00am, 11:00am, 3:00pm

In addition, please bring a copy of your resume and your [driver’s license, references, etc.] to the interview.

Please let us know if you have any questions. We look forward to meeting with you.

MMD Rejection

Subject Line:

Multimedia Developer Position


[CANDIDATE NAME],

I want to commend you for the time and effort you put forth for the Multimedia Developer position. We had some tremendous candidates to choose from and unfortunately you were not selected at this time. If this is truly an area of interest to you, I would encourage you to continue working on projects related to online learning (personal or professional) and adding to your portfolio to showcase for future opportunities.

Please don't hesitate to reach out with any questions or concerns.

Sincerely,

Reference Check

Subject Line:

[CANDIDATE NAME] Reference Check


Good Morning,

My name is [YOUR NAME]  and I'm reaching out regarding [CANDIDATE NAME] who applied for the Multimedia Developer position with Boise State University. [CANDIDATE FIRST NAME] listed you as a reference and I'm hoping for a few minutes of your time to verify some information. Feel free to use this link ← [YOUR CALENDAR LINK] to find a time that works best for both of us. Your time is greatly appreciated.

Thank you,

MMD Student Interview (Calendar Event)

Location:

Ron and Linda Family Research Park
Room: [Conference Room]

Description:

Overview

This will be an informal interview for [STUDENT FIRST NAME] to share portfolio materials, let us get to know one another better and answer any questions. 

Agenda

  • Student Portfolio Presentation (10-15 mins)

  • Q&A (10-15 mins)

  • Additional time if needed

Instructions

Lane and [STUDENT FIRST NAME] to meet in the main entrance lobby. Visitor parking spaces are available if needed. The meeting will be held in conference room 401.

For Help

Lane's Cell: 480.842.1528

Attachments:

[attach application materials]

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