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Work Expectations for Multimedia Student Assistants (MSA)

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Work Schedule

Schedules are created around class schedules each semester with the following in mind:

  • 20 hours per week, 8a-6p, M-F

  • work from the Yanke office

  • dressed business casual

Schedule adjustments can be made (e.g. test, project, vacation, etc.) as needed but in general, should be the same from week to week.

Google Calendar

  1. Your work calendar shows the schedule you will be working each week

    1. Any adjustments should be made before 8a Monday morning and communicated with the MM Team

  2. Meetings

    1. Check your calendar daily for meetings you’ve been invited to

    2. Accept or decline with reason using note (e.g. class, doctor appointment, etc), message organizer if needed

    3. If you miss the MM Team Meeting, check the agenda for what you missed

Email and Chat

  1. Monitor Google Email and Chat and Email during work hours and respond as quickly as possible

    1. Enable notifications for Google Chrome

      Image Addedwindows-10-chrome-notifications-settings.webpImage Added
  2. Check and respond to any emails at the beginning of your shift and throughout the day

Quickbase

  1. Log time spent on projects in QuickBase daily with accurate notes on what was done

    1. Times should closely match hours worked in PeopleSoft

  2. If you aren’t sure where to log time, ask the MM Team for help

    1. Trello can be used to keep track of hours on tasks temporarily

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